Privacy Policy
Effective Date: 11 June 2025
At Natuvera, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.
1. Who We Are
Natuvera (Pty) Ltd is a health and wellness company based in South Africa. Our website address is: https://natuvera.co.za.
2. Information We Collect
When you use our website or interact with us, we may collect the following types of personal information:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing for direct marketing
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
7. Data Security
We implement reasonable security measures to protect your data from loss, misuse, and unauthorized access.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such websites.
9. Children's Privacy
Our site is not intended for children under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at:
Email: info@natuvera.co.za
- To process and fulfill orders
- To communicate with you regarding your order or inquiry
- To send marketing or promotional materials (with your consent)
- To improve our website, products, and services
- To comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties only when necessary, including:
- Payment processors (e.g., PayFast, PayPal)
- Courier and delivery companies
- IT service providers and website analytics tools
- Legal or regulatory authorities if required by law
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and gather analytics. You can manage your cookie preferences via your browser settings.
6. Your Rights Under POPIA
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing for direct marketing
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
7. Data Security
We implement reasonable security measures to protect your data from loss, misuse, and unauthorized access.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such websites.
9. Children's Privacy
Our site is not intended for children under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at:
Email: info@natuvera.co.za
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment processors)
- Order history and preferences
- IP address and browser data (via cookies and analytics tools)
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill orders
- To communicate with you regarding your order or inquiry
- To send marketing or promotional materials (with your consent)
- To improve our website, products, and services
- To comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted third parties only when necessary, including:
- Payment processors (e.g., PayFast, PayPal)
- Courier and delivery companies
- IT service providers and website analytics tools
- Legal or regulatory authorities if required by law
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and gather analytics. You can manage your cookie preferences via your browser settings.
6. Your Rights Under POPIA
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to processing for direct marketing
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator
7. Data Security
We implement reasonable security measures to protect your data from loss, misuse, and unauthorized access.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such websites.
9. Children's Privacy
Our site is not intended for children under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at:
Email: info@natuvera.co.za